Review and analysis of over 11 complaints against Discover
Discover consumers have reported over 11 official complaints related to Don't agree with fees charged. Out of the 11 consumer complaints against Discover, 36% were disputed by the consumer (i.e. the consumer was not happy with how Discover responded to their complaint) and 100% were processed in a timely manner. 9% of consumer complaints against Discover resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Discover Student loan dealing with my lender or servicer don't agree with fees charged November 16, 2016 - Discover took over the loan from - in - -. Initially, my student loan rate at - was 6.25 % but Discover increased my rate to 6.5 % in - - when it assumed the - portfolio w/o communicating the terms to me via email or by mail. When i graduated in - - I had applied for auto debit that should lower my rate by 0.25 %. They did not entertain that. Then again, I see that that they increased the rate to 6.625 % in - -. In - -, they have increased my rate to 6.875 % in - -, to 7 % in - - and now 7.125 % in - -. This is a rip off since this was a... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged July 7, 2016 - I have a private Student Loan through Discover. The already outrageously high interest rate ( 9.875 % ) raised without notice to 10 % this statement. This is the second time this year the rate has increased. This time, however, no notice was provided for the increased rate. I 've previously tried working with the loan servicer to find out how I can reduce the interest rate ( whether through refinancing through Discover or any other means ) and they have been unhelpful. Aside from the fact that my auto loan and mortgage have interest rates that are nearly half that of my private student loan, I... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged July 6, 2016 - This is the second time this has happened. My 3.120 % fixed interest rate was raised in error. Without looking at the promissory note, the agent insisted that it was variable. I had an extra $3.00 showing as past due. This easily could have affected my credit if I did not catch it.... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged May 20, 2016 - Someone stole and used my information as a co-signer and took out a student loan. I did not sign my name anywhere for this. It is identity theft and I never authorized myself to be a co-signer.... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged May 3, 2016 - After submitting multiple reports, phone calls, emails, etc. it is apparent that Discover will not compromise or help out my situation at all. I have tried everything in my power as a consumer to get them to negotiate my interest rates, apply for the hardship assistance program, only to have them tell me that I do not qualify and they will not budge. This is nothing short of Loan Sharking, and it will not stand. I am a human being and deserve to have consumer rights. If I do n't apply for hardship assistance, working/owning - full time businesses, while not being able to afford groceries,... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged April 21, 2016 - Some of my private student loans, originally serviced by -, were sold to Discover Student Loans. Of the - loans serviced by Discover, - have seen a major jump in interest to 10.125 %. The third has remained at a reasonable 4.5 %. I know numerous people with Discover Student Loans and they have interest rates in the 3-5 % range. Since I went back to college and had trouble finding a job afterwards, I have not been able to make anymore than the minimum payment and my balance keeps going up. I am already having trouble making ends meet and Discover decides to raise my interest rates to a... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged April 10, 2016 - My loan service company is Discover Student Loans. -/-/- and -/-/2016, Discover made unauthorized withdrawals from my bank account without my permission and without actually crediting my loan with the money removed. - the amount was $130.00 and -/-/- the amount was $140.00. I have attached screenshots of my bank account records as proof. When I asked them to return the money, they said they had no record of the transactions and asked for bank records, which I provided and I 've attached here. They rejected the bank records and said to check with my bank for a " remittance re... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged April 8, 2016 - This our - case we were forced to open with Discover as they completely ignored the issue citing unfounded claims. I have had an ongoing issue with Discover. They reported incorrect enrollment dates for - and residency, based upon which I was charged exorbitant late fees while in school deferment periods. We have also had issues with premature capitalization occurring while I was in medical school, as well as multiple erroneous and fraudulent capitalizations on same loan during valid in school deferment status. At this point we were informed that Discover has changed their records to era... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged April 5, 2016 - I have previously submitted a report on - -, and now I would like to submit my complaint with Discover. I have - Discover loans, - being 8.8 % interest equaling $11000.00 ( $10000.00 originally ) and the other being 7.2 % interest equaling $19000.00 ( $18000.00 originally ). The problem with the loan is NOT the amount, rather the fraudulent interest rates I am being charged. Because the interest continues to compound, my payments barely eat into the principal leaving me with a bigger loan than I started. I make every payment on time, however it seems to make little di... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged February 18, 2016 - I was told that Discover student loans will be participating in a loan modification but every time I call to have my 11 % interest rate reduced, they ca n't do anything about it. It is unheard of to pay 11 % on a loan that I can barely afford. They only tell me I can defer the loan or go on forbearance in which the amount that I will owe each month will only get higher. No one is helping me out on reducing the interest of the loan. ... |
Discover Student loan dealing with my lender or servicer don't agree with fees charged January 14, 2016 - My interest rate went up, when I was supposed to have a fixed rate. I pay through automation, so do n't login online hardly ever. The only communication I got was an e-mail to go in and look at my messages. It said a change in the interest rate but no details about up or down, so I had to call. When speaking to the rep, they blamed " - bank '' since they bought the loans from them ( 4 years ago ). I also have - loan with - bank, and have no issue with them. If they own these loans, one would think they would be responsible to speak on them. I was set up for reduced payment plan, due... |