USAA Savings Mortgage department,
VA mortgage Application, originator, mortgage broker Virginia
Closed on a home on - -, 2016. Received a notice in the mail from USAA saying they " completed an analysis of your escrow account, and has adjusted your mortgage payment to reflect changes in your real estate taxes or property insurance. '' The difference in our monthly payment is $240.00. How can they raise our mortgage payment if we 've already closed and signed based on a completely different agreed upon payment? Why was n't an " analysis '' done before we closed?
USAA Savings customer in Virginia
Jul 05, 2016
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with explanation
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