Navient Solutions, Inc. Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer having problems with customer service

Navient Solutions, Inc. Student loan department,

Non-federal student loan Dealing with my lender or servicer Having problems with customer service Pennsylvania

Have a loan through Navient. Applied for forebearence that was applied - - through - - but Navient refuses to update their credit reporting to -. I have disputed through -, but they did not update and will not allow me to submit another dispute and Navient refuses to correct.

Navient Solutions, Inc. customer in Pennsylvania
Jul 01, 2016

* Source: CFPB Complaint Database

Navient Solutions, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Navient Solutions, Inc.Complaint HistoryComplaints12/20151/20162/20163/20164/20165/20166/20167/201610/201611/201612/20161/2017010203040506070Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Navient Solutions, Inc.Dealing with my lender or servicer91.4%3.5%5.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDealing with my lender or servicer0.7%81.6%6.3%9.6%1.9%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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