Shellpoint Partners, LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Pennsylvania

I 've received several collection phone calls from Shellpoint. When I initially spoke with a representative from Shellpoint, I asked that they not contact me at my work number nor my cell phone number and I provided all of the contact numbers I had for my ex-husband. I explained ( to both - and Shellpoint ) that this property was awarded to my ex-husband in divorce and I did everything in my power, including obtaining an order to force him to sell or refinance the house. He fought the order all the way to the state supreme court and lost the case, this -/-/2016 I left - marriage, purchased a small house and did absolutely EVERYTHING that the law would allow to force my ex-husband to be responsible for the - - residence. I provided all of this documentation to - - - with the understanding that although this was adjudicated through the divorce court, there would be no acknowledgement of such by the Bank. I asked to not be contacted via my cell phone nor my work phone with both - - - ( who stopped contact ) and with Shellpoint ( who continues to contact me ). Upon


request made with - did n't matter and I would have to go through a similar process with Shellpoint. I stated then to consider this call as my request to cease contact and hung up. The Shellpoint representative subsequently called my work phone number back again ( - - at - ). I did not pick up the call. I just received another call today, - -, 2016. When the loan was with -, I said that I would sign and execute any documentation needed by - - - to facilitate the foreclosure. - - - then sold this loan to Shellpoint, in the midst of the foreclosure process, and now Shellpoint is calling me. This foreclosure process has lasted almost 3 years with no end in sight. I 've taken a huge hit to my credit, since this and the second mortgage is being completely ignored by my ex-husband and have provided - - - and Shellpoint with all of this contact numbers and information I have. I 'd like for this to end.

Shellpoint Partners, LLC customer in Pennsylvania
Jun 23, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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