Discover Credit Card Complaint

Billing disputes

Discover Credit card department,

Billing disputes Arizona

I made a rental car reservation online through. I was not going to be able to use the reservation. I called - to request a refund, they said my reservation was nonrefundable, non transferable, and no changes could be made. I called discover, my credit card company to dispute the charge. They called priceline on a - phone call, and the resolution was my reservation would be canceled and they would provided a refund. I did not received a refund and disputed the charges with my credit card company, discover. - canceled my reservation and did not provide a refund, and I was unable to use the reservation even if I wanted because it was canceled. It is my opinion priceline voided the contract/agreement by canceling my reservation and had a duty to refund my money. Discover said they would not refund my money even though I did not receive the services I paid for.

Discover customer in Arizona
Jun 17, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with monetary relief

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https://www.discover.com/
224-405-1747
[email protected]
P.O. Box 30943 
Sale Lake city UT 84130
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