Citizens Financial Group, Inc. Bank Account Or Service Complaint

Checking account Deposits and withdrawals

Citizens Financial Group, Inc. Bank account or service department,

Checking account Deposits and withdrawals Pennsylvania

I 'm having a problem with Citizens Bank and my account again.They have debited my account for $64.00 for a - overdraft. I had enough money in the account to cover the items and I also credited the account $1.00. When I called the - # the bank representative told me to read my account brochure and hung up on me. Please help me - this bank will take all the money I have out of my account and I have bills to pay.

Citizens Financial Group, Inc. customer in Pennsylvania
May 17, 2016

* Source: CFPB Complaint Database

Citizens Financial Group, Inc. response to complaint:
Closed with explanation

Consumer disputes how Citizens Financial Group, Inc. handled their complaint

Created with Highcharts 4.2.3Citizens Financial Group, Inc.Complaint HistoryComplaints10/201512/20152/20163/20164/20165/20166/20167/201601234567Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Citizens Financial Group, Inc.Deposits and withdrawals65.2%34.8%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageDeposits and withdrawals3.2%64.9%20.9%4.5%1.8%3.6%1.0%0.0%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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