Citizens Financial Group, Inc. Bank Account Or Service Complaint

Citizens Financial Group, Inc. Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

My checking account was charged fees of - for - overdraft for 7 business day ( 9 calendar days ). On - my checking was assessed an overdraft fee of - for a check presented against my account ( - ) for $200.00. My balance was - after submittal. I received no notice in the mail on this item and was assessed - sustained overdraft fees during this period. The first was on - and the second sustained overdraft fee on - both for $30.00. I understand the initial overdraft fee being assessed of -. However, I find the sustained overdraft fees to be abusive and predatory in nature. Not long ago, sustained overdraft fees were generally applied after 10 business days. This time of 10 days allowed for the notification time that may occur for when a client may not be aware of this event. In my case, - were applied before 10 calendar days occurred. Out of curiosity, I used an interest rate calculator to determine what this interest rate might be if I were to convert this small matter to a loan situation and I was told that the calculator could not estimate the rate because it


) this matter is very abusive, borderline criminal. 2 ) the policy does not allow for sufficient communication time to allow for rectification IF it was determined that the abusive extra charges should be allowed to continue. Again, I do not believe Citizens bank should be allowed to pile on these types of fees with this level of ferocity. I do understand that Citizens bank is a business and that profit is their motive but this policy and practice is a pure money grab with little or no notification to it valued client/fellow citizen. Please feel free to contact me at -, thank you - -