Citizens Financial Group, Inc. Bank Account Or Service Complaint

Citizens Financial Group, Inc. Bank account or service department,

Checking account Account opening, closing, or management Pennsylvania

I received an offer from Citizens Bank for $500.00 to open a checking account. I opened the checking account, met the offer requirements, and then waited for my bonus. Citizens has never paid me the $500.00 bonus, citing " internal reviews '' every time I go to the branch to ask about the bonus or follow-up on payment. Meanwhile, I 've been charged $20.00 per month in service charges while waiting for this bonus for approximately 8-9 months.