Navy FCU Consumer Loan Complaint

Vehicle loan Managing the loan or lease

Navy FCU Consumer Loan department,

Vehicle loan Managing the loan or lease Arizona

I had applied, and received a loan for a used vehicle from Navy Federal Credit Union. My wife had set up automatic deposit thru work payroll. Our first payment was split between - different pay periods from my wife 's employer. The first half was received before the first initial payment was due. I, unfortunately, did n't realize that the second half, of the first payment, was going to be - day late. I then received a notice in the mail about potential late fees and possible implications to my shares in our account. The payment had already been completed. There was n't even a - day time period, before the notice was mailed out. Our credit worthiness is outstanding, and I ca n't believe that this was mailed out so soon.

Navy FCU customer in Arizona
Apr 28, 2016

* Source: CFPB Complaint Database

Navy FCU response to complaint:
Closed with explanation

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