Shellpoint Partners, LLC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure

Shellpoint Partners, LLC Mortgage department,

Conventional adjustable mortgage (ARM) Loan modification,collection,foreclosure Minnesota

I am currently fighting with shell point mortgage company about the foreclosure of my property, i called 2 times the week of -/-/2016, spoke to - different representitives from this company. i wass assured by both repersentives that after the last $1000.00 + $1600.00 i had prviously sent in that there would be no other fees and i would not be in foreclosure. Only to find out on -/-/2016 that they returned the $1000.00 and that there were infact more attornies fees, so now i am back in foreclosure and having to pay $2500.00 to save my house from foreclosure. So when i called they said that the intial $1600.00 i paid had infact been applied to my past due balance and that i still owed more money even though - seperate representives stated that it would not be the case. it seems that they are gouging someone who is struggling to save their home. i am considering taking legal action against this company.

Shellpoint Partners, LLC customer in Minnesota
Apr 19, 2016

* Source: CFPB Complaint Database

Shellpoint Partners, LLC response to complaint:
Closed with explanation

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