Discover Credit card department,
Advertising and marketing Pennsylvania
Yesterday I received my credit card bill for last month and saw - charges for completing and submitting my Federal income tax. While I have some problem with the deception - - used to have me pay to complete my taxes this year, after using them free for many years, I have no problem with using my Discover card to pay my taxes. First, - has always used terms like " Easy, Fast, Free '' in promoting their service. This year they added charges, which I was n't aware of until well into the completion process. My real outrage comes in the third charge : paying a - % " Convenience Fee '' to pay my taxes by credit card, through a third party in - I might add. I do n't pay to use a credit card normally, and I was n't aware that such a charge would be forthcoming. I would think the Federal government would be happy to accept credit card payments to avoid bounced checks and receive faster payments. They should probably be happy to pay a " Convenience Fee '' for such a benefit. Please look into this. Thank you. P.S. I do n't intend to ever use - again, and I will certainly never pay a " Convenience Fee '' again.
Discover customer in Pennsylvania
Apr 13, 2016
* Source: CFPB Complaint Database
Discover response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.discover.com/ |
Phone | 224-405-1747 |
[email protected] | |
Address | P.O. Box 30943 Sale Lake city UT 84130 |
Discover | |
Discover |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |