Pentagon FCU Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Pentagon FCU Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Arizona

I refinanced my home earlier this year using Pentagon Federal. Escrow signing took place on -/-/2016. I received a letter from - today -/-/2116 dated -/-/2116 letting me know that the ownership of my - lien mortgage had been transferred by Pentagon Federal Credit Union to -. This transfer was effective -/-/2116. I never received correspondence from Pentagon Federal or - letting me know that this was going to occur. It was my understanding that I had to be notified 15 days before the transfer became effective.

Pentagon FCU customer in Arizona
Apr 09, 2016

* Source: CFPB Complaint Database

Pentagon FCU response to complaint:
Closed with explanation

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