Discover Credit Card Complaint

Rewards

Discover Credit card department,

Rewards Pennsylvania

Purchased items using both a Discover It and Discover Miles credit card using Apple Pay for the 10 % promotion -/-/--/-/2014. The purchases were flagged as ineligible for the 10 % promotion since they were gift card purchases. Was asked to submit receipts for purchases to prove that they were not gift cards. The receipts were long gone by the time they had sent the e-mails. No other recourse other than to dispute or file complaint.

Discover customer in Pennsylvania
Apr 07, 2016

* Source: CFPB Complaint Database

Discover response to complaint:
Closed with explanation

Consumer disputes how Discover handled their complaint

Company profile

Similar Complaints

How Discover handles Rewards complaints

Created with Highcharts 4.2.3DiscoverComplaint HistoryComplaints12/20113/20124/20125/20126/20127/201212/20121/20132/20133/20134/20135/20136/201311/201312/20132/20143/20144/20145/20146/20147/20148/20149/20141/20152/20153/20154/20156/20157/201510/201511/201512/20151/20163/20164/20165/20166/20167/20168/20169/201611/201612/201605101520Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DiscoverRewards72.4%15.3%4.1%2.0%3.1%3.1%Closed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageRewards0.5%53.6%17.5%19.3%4.2%4.2%0.5%0.1%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

Have a similar issue with Discover?

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Contact Discover

https://www.discover.com/
224-405-1747
davidnelms@discoverfinancial.com
P.O. Box 30943 
Sale Lake city UT 84130
Discover
Discover

Tell us your story

Similar Discover Rewards complaints

Loading similar complaints

BadFinance.org

BadFinance.org is a nonprofit organization dedicated to provide financial analysis and advice to US consumers

About BadFinance.org -
Privacy and Terms of Use -
Contact Us