Non-federal student loan Dealing with my lender or servicer trouble with how payments are handled
Navient Solutions, Inc. Student loan department,
Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled Virginia
My original payment was set at $50.00 around -/-/-. I called to get my limit raised to $190.00 since I can afford more to autopay each month. Each month only $0.00 comes out. I 've called since this first happened in -/-/- and Navient said the next payment should be $190.00, but that has yet to happen. I 've ended up paying more interest than I would have if I my autopay could actually take the correct about of money out.
Navient Solutions, Inc. customer in Virginia
Apr 06, 2016
* Source: CFPB Complaint Database
Navient Solutions, Inc. response to complaint:
Closed with explanation
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