Citizens Financial Group, Inc. Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Citizens Financial Group, Inc. Bank account or service department,

Checking account Account opening, closing, or management Pennsylvania

I was added to my uncle account due to his in availability to collect his rent in -, so that when rent is collected I can pay it into his account. Someone else has assume such responsibility and I would like my name taking off the account, only to be told that I am responsible for a credit loan that was given to him prior to them adding my name to the account. I am being asked to pay the balance of the loan of - and also affecting my credit score. I have my own account with citizens bank and I dont want to be associated with the joint account anymore.

Citizens Financial Group, Inc. customer in Pennsylvania
Mar 18, 2016

* Source: CFPB Complaint Database

Citizens Financial Group, Inc. response to complaint:
Closed with explanation

Created with Highcharts 4.2.3Citizens Financial Group, Inc.Complaint HistoryComplaints10/201512/20151/20162/20163/20164/20165/20166/20167/20168/201602468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3Citizens Financial Group, Inc.Account opening, closing, or management52.0%48.0%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageAccount opening, closing, or management0.1%8.6%3.3%1.8%3.7%15.8%66.2%0.6%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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