PHH Mortgage Mortgage Complaint

PHH Mortgage Mortgage department,

FHA mortgage Loan modification,collection,foreclosure New Jersey

My wife and I have a mortgage with PHH Mortgage in -, -. Due to a change in circumstances, we got behind on the mortgage and were getting letters in -/-/- and -/-/- from PHH 's lawyers advising that they were going to foreclose, so we walked away in - - and advised PHH of this expecting the foreclosure to be imminent. In -/-/- as no foreclosure had yet taken place, we decided to try to arrange a short sale. I contacted PHH several times to obtain details of the company who were responsible for maintenance of the property on behalf of PHH. I never received any callbacks from the account manager despite numerous calls and emails. I even sent generic emails via the contact form on their website and received replies saying the account manager would contact me, but it is now -/-/- and still no contact. As my wife is - and I am relocating to - a short sale is no longer an option. Meanwhile the property is deteriorating, and we are still responsible for paying certain bills until a new owner is found.