BB&T Financial Bank Account Or Service Complaint

Checking account Making/receiving payments, sending money

BB&T Financial Bank account or service department,

Checking account Making/receiving payments, sending money Virginia

Was charged a $50.00 return item fee by BB & T on a loan payment that is $100.00 per month. I did make the error as I tried to make an electronic funds transfer however I incorrectly entered my account t number. There was plenty of money in the account and I a, 3 months paid in advance. It seems ludicrous that the bank can charge a fee at almost - % of the payment and get away with it.

BB&T Financial customer in Virginia
Mar 14, 2016

* Source: CFPB Complaint Database

BB&T Financial response to complaint:
Closed with explanation

Created with Highcharts 4.2.3BB&T FinancialComplaint HistoryComplaints3/20124/20126/20128/201210/20121/20133/20135/20138/20139/20131/20142/20143/20144/20146/20147/20148/20149/201410/201411/20141/20153/20154/20155/20156/20157/20158/20159/201511/201512/20153/20168/201610/201612/20162/20174/2017012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3BB&T FinancialMaking/receiving payments, sending money1.9%88.5%3.8%5.8%ClosedClosed with explanationClosed with monetary reliefClosed without reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageMaking/receiving payments, sending money0.1%5.3%3.8%1.9%2.6%18.3%67.1%1.0%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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