Review and analysis of over 52 complaints against BB&T Financial
BB&T Financial consumers have reported over 52 official complaints related to Making/receiving payments, sending money. Out of the 52 consumer complaints against BB&T Financial, 8% were disputed by the consumer (i.e. the consumer was not happy with how BB&T Financial responded to their complaint) and 100% were processed in a timely manner. 4% of consumer complaints against BB&T Financial resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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BB&T Financial Bank account or service making/receiving payments, sending money April 11, 2017 - Today I attempted to pay off a loan with BB & T on their website ( $8200.00 ). Though that amount was a payment option, it would not let me pay that amount. I received a message that for payments greater than $1000.00 I would have to call, which I did. After several frustrating minutes wading through a voice prompt system, I was finally prompted to enter my payment information. After entering the information, I was notified that I was being transferred to a human being. After remaining on hold for several minutes I was told that I could only pay $5000.00 over the phone, at which time I a... |
BB&T Financial Bank account or service making/receiving payments, sending money February 2, 2017 - This is aimed towards the BB & T Branch at - - - - Phone number -. On -/-/2017 there were several fraudulent checks deposited into my bank account ( that did n't even have my correct signature on them ) in the amounts of $8800.00, $360.00, $200.00, and $250.00 I immediately went to my bank the next day they were opened ( Monday ) and attempted to file a claim. I was told that i could n't file a claim until the checks posted in my account ... .I said okay and immediately after i left the bank i went to file a police report so they could get the video footage at the ATM ... |
BB&T Financial Bank account or service making/receiving payments, sending money December 6, 2016 - I have a business checking account with Bb & t and I have not been getting my bank statement. And someone wrote a fraudulent check using a starter check without my name or address but it had my account and routing number on the check for $4.00 and they despoit in a united federal credit union in -/-/-. My son has been in and out the hospital and he passed away on -/-/- and when I went to pay for his final expense the card declined and I went to bbt and they acknowledged that the check was fraudulent and filed a claim but denied it. I have had this account dunce -/-/- and I hav... |
BB&T Financial Bank account or service making/receiving payments, sending money October 28, 2016 - BBT BANK IS REFUSING TO REFUND $36.00 OVERDRAFT FEE BACK INTO OUR ACCOUNT WHEN THE MONEY WAS THEIR. TRANSFER FROM SAVINGS TO CHECKING OF $200.00 WAS PUT ON PENDING WAS MADE ON -/-/16. MONEY WAS NOT RELEASED FROM SAVINGS TO CHECKING UNTIL -/-/16 WHICH THE BANK CHARGED ME AN OVERDRAFT OF $36.00. I CALLED THE BANK AND TOLD THEM ABOUT THE ERROR AND THEY FLATLY REFUSED TO MAKE CORRECTION.... |
BB&T Financial Bank account or service making/receiving payments, sending money August 25, 2016 - I stopped in the branch to check on auto loan options for my son. While I was there, I paid the debit balance in my BB & T checking account which had been closed. At the recommendation of the personal banker, I opened a money account based on the fact it did not have check writing and I could not go below -. I told her this was the account I was going to pay my mortgage modification loan. She printed out a sheet with the routing number and account number to give to - Mortgage. I made deposits to cover the amount of the loan and called - around mid month to make the first payment. Ev... |
BB&T Financial Bank account or service making/receiving payments, sending money March 14, 2016 - Was charged a $50.00 return item fee by BB & T on a loan payment that is $100.00 per month. I did make the error as I tried to make an electronic funds transfer however I incorrectly entered my account t number. There was plenty of money in the account and I a, 3 months paid in advance. It seems ludicrous that the bank can charge a fee at almost - % of the payment and get away with it. ... |
BB&T Financial Bank account or service making/receiving payments, sending money December 27, 2015 - CLAIM AGAINST BB & T, WHICH THE CFPB REGULATES, FOR VIOLATION OF CONSUMER PROTECTION LAWS In - 2014 ( my dispute with BB & T has gone on for months ), I called the Fraud Division of BB & T and reported criminal activity on my account. - Sunday, I found myself locked out. I called the office of a company which purported to be in the locksmith business. I told the dispatcher that I needed to have my front door opened and a mailbox key made. He told me that the price for the work would be $120.00, which I agreed to pay. However, when the locksmith finished the job, he presented me an invo... |
BB&T Financial Bank account or service making/receiving payments, sending money December 10, 2015 - I have established auto pay with - of my credit cards through my bank ( BB & T ). When the credit card request payment, BB & T does not pay. I have received a letter from - Bank for - payment stating they are closing my account for dishonored payments.When I do my payment on line, it does go through. I now have the credit card suspended. I 've went to BB & T several times with no satisfaction .I am also been reported to credit bureau. How can I make sure my credit has not been harmed? ... |
BB&T Financial Bank account or service making/receiving payments, sending money November 6, 2015 - I made a payment of $800.00 on -/-/15. The bank processed this transaction, and it was officially pending on my account. On -/-/15, the transaction for -/-/015 has completely disappeared from my online statement. I call BB & T to see what happened to the payment and the representative informed me that the transaction had been cancelled by the debtor and she proceeded to tell me that this transaction would not be posting to my account because it had been cancelled. I had some other bills due since this transaction had been cancelled I thought I would put this payment off -... |