PNC Bank N.A. Mortgage Complaint

Conventional fixed mortgage Application, originator, mortgage broker

PNC Bank N.A. Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker New Jersey

My wife and I were denied access to information ( appraisal ) on a new home purchase, have not been able to obtain a copy of our appraisal for over 4.5 months. In addition we received critical disclosures late and were notified after closing our home with in a flood hazard.

PNC Bank N.A. customer in New Jersey
Feb 24, 2016

* Source: CFPB Complaint Database

PNC Bank N.A. response to complaint:
Closed

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How PNC Bank N.A. handles Application, originator, mortgage broker complaints

Created with Highcharts 4.2.3PNC Bank N.A.Complaint HistoryComplaints2/20163/20164/201611/2016012345Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PNC Bank N.A.Application, originator, mortgage broker33.3%66.7%ClosedClosed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage broker0.8%5.3%6.3%1.1%2.4%8.2%74.6%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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