Review and analysis of over 9 complaints against PNC Bank N.A.
PNC Bank N.A. consumers have reported over 9 official complaints related to Application, originator, mortgage broker. Out of the 9 consumer complaints against PNC Bank N.A., 44% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank N.A. responded to their complaint) and 100% were processed in a timely manner. 0% of consumer complaints against PNC Bank N.A. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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PNC Bank N.A. Mortgage application, originator, mortgage broker November 29, 2016 - -/-/- Consumer Financial Protection Bureau PNC Mortgage/ PNC Bank - - - - - - - - -, IA - -, PA - RE : Loan # - and Loan # - - - and - - - - - # - - -, CA - We spent 3 1/2 months dealing with PNC Bank over what should have been a simple refinance. I have never experienced such terrible customer service or lack of knowledge from a bank regarding mortgages. Multiple times documents had to be resent after the loan officer misplaced them, weeks at a time went by without any contact with us, and every time I contacted t... |
PNC Bank N.A. Mortgage application, originator, mortgage broker April 20, 2016 - My name is - - myself and My Husband have been house shopping for about 6 Months. We hired a realtor to show us Homes. We finally settle on 1 that had been Foreclosed and was on the market for about 9 months. We decided to purchase that 1. We made an offer and the Bank ( PNC/-/- ) ACCEPTED OUR OFFER. Upon signing a contract we gave them an Initial Deposit of $5000.00. The realtor directed us to a Finance company the he uses for loans. Upon submitted documentation and sending in all required information we discovered we were doing a Conventional loan not an FHA. In which we though... |
PNC Bank N.A. Mortgage application, originator, mortgage broker April 3, 2016 - This additional Complaint is in addition to complaints # -, Complaint # - & Complaint # -. HUD-RESPA & PNC/- - have know the facts since -. - has replied to and to me they are unable to investigate the loan until the CFPB provides documentation that - - who is now owned by - did purchase PNC. I have provided documents that the CFPB can provide to - to investigate these complaints and answer the - Qualified Written Requests and make the necessary financial adjustments. - loan applications were completed by PNC for this loan. The first loan application ( a... |
PNC Bank N.A. Mortgage application, originator, mortgage broker March 31, 2016 - This is information that should be included with Case # - submitted this evening also. Texas Regulations allow a - % Homestead Exemption for - of the - taxing entities for property taxes using different tax rates for each entity. The UN-altered tax certificates provide the calculations for each entity. Later tax certificates provided to our attorney prior to a Civil Action, the calculations were removed. Prior to the calculations and shown on the tax certificates, an incorrect calculation was made.- % of $330000.00 is $260000.00 and NOT $200000.00 as shown on the tax cert... |
PNC Bank N.A. Mortgage application, originator, mortgage broker March 28, 2016 - -/-/2016, after having been turned down for a conventional loan through - -, I contacted Senator - - 's office for assistance in obtaining a mortgage refinance. I was sent to the Ohio Dept. of Housing and then to the FHA office in - After speaking with the FHA representative, I stated my situation and the FHA representative did not understand why I was turned down for the loan and that I could get an FHA approved loan and that I just needed to pick a bank. The FHA representative also stated that they wanted a manual underwriter review because of pre-existing circumstances and ... |
PNC Bank N.A. Mortgage application, originator, mortgage broker March 26, 2016 - -/-/2013 my family home burned down. PNC Mortgage held insurance money totaling the current value of the loan. I informed PNC that I would be rebuilding my home and that I was acting as the general -. I provided the following information to PNC demolition permit, building permit, blue prints, a letter stating my intentions, signed contracts from the - licensed contractors as well as pictures of the house showing completion of the framing and such. I had additional insurance money on top of what PNC was holding. I used this money to get the foundation, framing, windows, rough plumbing a... |
PNC Bank N.A. Mortgage application, originator, mortgage broker March 23, 2016 - -, - ; Application submitted to PNC Bank for a $200000.00 Home Equity Line of Credit. Bank instructed that should there be any doubt as to approval that the application should be withdrawn and be reported simply as an Inquiry to any Credit Reporting Agency. PNC agreed to those terms. PNC requested 2 years of income tax returns. I submitted the latest 2 returns that had been filed with the IRS ( - & - ). The year - had not, as yet, been filed but was available as soon as it would be filed ( in -, - ). Against our agreement, PNC declined my application ( see attached P... |
PNC Bank N.A. Mortgage application, originator, mortgage broker February 24, 2016 - My wife and I were denied access to information ( appraisal ) on a new home purchase, have not been able to obtain a copy of our appraisal for over 4.5 months. In addition we received critical disclosures late and were notified after closing our home with in a flood hazard. ... |
PNC Bank N.A. Mortgage application, originator, mortgage broker February 11, 2016 - Dear CFPB Staff, I am in the process of purchasing a home with PNC Bank Mortgage Division. Based on the recommendation of my real estate agent, I had notified the PNC bank on - -, 2016 to go ahead and order an appraisal and I signed all my mortgage paperwork on - -. My contract was ratified on - - and the appraisal contingency was due at - on - -. Despite my reminders to the PNC loan officer about the appraisal due date multiple times, I did not receive the appraisal report until - - on - -. I went over the appraisal report the first chance I got and had ... |