Whitney Bank Bank Account Or Service Complaint

Checking account Account opening, closing, or management

Whitney Bank Bank account or service department,

Checking account Account opening, closing, or management Mississippi

My wife and I closed our Hancock Bank accounts today, - -, 2016. We only did this because the bank sent us a certified letter notifying us that it was going to close our accounts on - -, 2016. We were surprised to be charged a $20.00 account closing fee for each of the accounts. As you will see in the attached letter, the bank provided no reason for the account closures. We never had any problems dealing with the bank. We feel this is outrageous. We would like our $40.00 to be returned to us.

Whitney Bank customer in Mississippi
Feb 22, 2016

* Source: CFPB Complaint Database

Whitney Bank response to complaint:
Closed with monetary relief

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