Resources for resolving common issues with Whitney Bank products and services
You can reduce the number of unwanted calls from Whitney Bank you get by signing up for the National Do Not Call Registry. It's free. Visit http://donotcall.gov to register your number.
How do I register?
Add your phone number for free by visiting http://donotcall.gov, or calling 1-888-382-1222 from the phone you want to register (TTY: 1-866-290-4236)
If you register online, you will receive a confirmation email from http://donotcall.gov. You must click on the link in the email within 72 hours to complete your registration.
How long does it take?
Your phone number should show up on the Registry the next day. Most sales calls will stop once your number has been on the Registry for 31 days. You can verify that your number is on the Registry by visiting http://donotcall.gov or calling 1-888-382-1222.
Where can I file a complaint about an illegal sales call or a robocall?
To file a complaint, visit http://donotcall.gov, or call 1-888-382-1222 (TTY: 1-866-290-4236).
Will I hear back from the FTC regarding my complaint?
Due to the volume of complaints, the FTC cannot respond directly to every complaint. The FTC and other law enforcement agencies analyze complaints to spot trends and to identify and take action against the people responsible for these illegal calls.
What's a Robocall?
If you answer the phone and hear a recorded message instead of a live person, it's a robocall. You've probably gotten robocalls about candidates running for office, or charities asking for donations. These robocalls are allowed. But if the recording is a sales message and you haven't given your written permission to get calls from the company on the other end, the call is illegal. In addition to the phone calls being illegal, their pitch most likely is a scam.
What Should You Do If You Get a Robocall?
If you get a robocall:
Whitney Bank Mortgage loan modification,collection,foreclosure May 26, 2016 - My lot loan with peoples first was transferred to hancock in - when the FDIC closed peoples. The loan was a - yr balloon that hancock was not willing to extent or refinance. The loans was paid timely until maturity. i was unable to refinance with another lender due to the value of the property and the state of mortgage lending in general. It took hancock over 90 days to settle the loan and they agreed to accept less than the outstanding balance. although i continued making payments, this caused the loan to appear 90 days late due to the balloon feature. Below is a partial letter I 've ... |
Whitney Bank Mortgage loan modification,collection,foreclosure May 14, 2016 - i recieved a predatory loan in 2008 from -, then whitney and now hancock of - fl.the president of -and his sister construction loan officer stopped my draws my loan was for - to complete my home i still had - to use i could not go on so my home was nt finished i got out my loan papers which were mailed weeks later i went over and over i seen where they put my income at - a month my actual income was ssi - that i gave them proof of my co-borrow - they put her income at - actual was - our combined actual income was - not the - they listed my assets the home wh... |
Whitney Bank Bank account or service problems caused by my funds being low May 11, 2016 - On - -, - I was added as a co-owner on to my spouses checking account. Over time from then until now, I have been in contact with the Branch Manager, - -, on many occasions to request assistance with helping my account not get NSF charges. I have contacted - by email, and still have all of these emails, if necessary. Today, again after my account has received NSF fees, I contacted - again. She then proceeds to tell me that there is an " OPT OUT '' option, so when the check card is used and the funds are not available, the card will not be able to be used. My complaint is... |
Whitney Bank Bank account or service using a debit or atm card April 14, 2016 - I have been scammed out of my money and my bank is doing nothing to help me. I did allow this stranger access to my mobile banking, but he some how got into my bank account online. I told my bank this and they seem to find no error has occured three times. ... |
Whitney Bank Mortgage credit decision / underwriting March 14, 2016 - My parents and I own a rental home in - -, Louisiana. We each own - % interest in the property. The residential home is worth according to - approximately $68000.00. In -, we purchased the home and paid off the mortgage. A local bank, - -, provided us a $35000.00 home equity line of credit at that time and took a first mortgage on the property. This loan was subsequently shifted to - and now Whitney Bank due to bank acquisitions. We have a - month history on making on-time payments for this home equity line of credit. -/-/-, we were contacted for the first t... |
Whitney Bank Bank account or service account opening, closing, or management February 22, 2016 - My wife and I closed our Hancock Bank accounts today, - -, 2016. We only did this because the bank sent us a certified letter notifying us that it was going to close our accounts on - -, 2016. We were surprised to be charged a $20.00 account closing fee for each of the accounts. As you will see in the attached letter, the bank provided no reason for the account closures. We never had any problems dealing with the bank. We feel this is outrageous. We would like our $40.00 to be returned to us. ... |
Whitney Bank Mortgage settlement process and costs November 28, 2015 - We opened a construction loan with Hancock Bank ( a division of Whitney Bank ) to build a new house in -/-/-. As of -/-/- our house is still not complete because the bank is not requiring the builder ( - - - - - ) to adhere to the draw schedule set forth in the builders agreement. We had a draw schedule in our builders agreement which set forth specific goals that would be met during the construction process before the builder would be allowed reimbursement by the bank. Neither the bank nor the builder is following the draw schedule which has allowed a '300 day complet... |
Whitney Bank Bank account or service problems caused by my funds being low May 28, 2015 - I am - of those people who opted out of overdraft protection because I did n't think we would need it with a household account and a personal account for myself. Then when I started paying bills all was well with the world then I started getting an overdraft notice because on their online site there is a button to click to use the household account or the personal. Several times now money is in the account and I click on the button but it charges me overdraft and pulls from the personal. This time I paid homeowners and car insurance and they hit me with - ODs in my personal account and I... |
Whitney Bank Bank account or service using a debit or atm card May 3, 2015 - Someone called at - saying there was a problem with her debit card.called from a wireless phone # -. ... |