BB&T Financial Bank Account Or Service Complaint

BB&T Financial Bank account or service department,

Checking account Problems caused by my funds being low Pennsylvania

BB & T bank is being unfair about how they are subtracting their transactions. The way they do it - transaction can cause multiple insufficient fund fees. Their online account is very vague and when you call into the office no one knows really what is going on. I finally got ahold of a representative that knew what was going on. If there is - in the account,,, there are - pending transactions each for - they subtract that from the - first. So then there is only - to pull transactions from. If there are - transactions for - there will be - - insufficient fund fees. Then there will be - posted to your account. Then the next day, when the - - transactions go through there, will be - more - insufficient fees subtracted from your account. So that would be - more dollars subtracted from your account. Half of the tellers can not even explain to you why this is happening,,, they do not get back with you after you call and they say they will find out and call back. I have had a huge mess happen to my account because of this and could not get my account straightened up because of it. There is no documentation sent to you telling you exactly what bounced and it is utterly confusing and wrong. I do know that - has been sued for this practice. I feel taken advantage of by BBT and they are wrongly charging fees. Most people can not come up with the money to cover the fees when they are tacked on so they are gon na end up with more fees in most cases.