Investors Bank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

Investors Bank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account New Jersey

I received my annual escrow analysis. Turns out they had been overdeducting to the tune of $3400.00. I called and asked for my refund and was told that it takes 30 days. That is not reasonable. Miss a payment for 10 days and you get a penalty.

Investors Bank customer in New Jersey
Dec 04, 2015

* Source: CFPB Complaint Database

Investors Bank response to complaint:
Closed with explanation

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