PHH Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

PHH Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account New Jersey

PHH Mortgage - auto drafted an additional $300.00 over the cost of our mortgage payment and applied it to our principal interest monthly for 4 months, from - 2015 until we placed with our bank, a block on all debits from them in - 2015. PHH was faxed in writing the correct debit amount, called numerous times, notified that we no longer wanted Automatic Payment Drafting and continued to draft unauthorized funds and when notified applied them to principal interest of our mortgage without our consent.

PHH Mortgage customer in New Jersey
Nov 19, 2015

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

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