Discover Credit Card Complaint

Discover Credit card department,

Advertising and marketing New Hampshire

Discover Card advertised to customers that they would provide a 10 % cashback if consumers added their cards to - and used it through the end of 2015. They did not list any exclusions on products that could be purchased in the terms that were provided to customers, but are now claiming that they are excluding gift cards and are refusing to honor the original terms that they provided. Even after emailing Discover Card to ask them to honor the original terms, giving them an opportunity to correct this blatant false advertising and deception of customers, they refused. These were the original terms : '' Earn an extra 10 % Cashback Bonus on up to $10000.00 of in-store purchases when you use your Discover card with - now through - -, 2015. Rewards earned are in addition to your standard rewards and are added to your Cashback Bonus account within - billing periods. " Discover, after the effective date of this offer, and without contacting customers, changed their website to a different set of terms to add this exclusion after having promoted the original ones : '' Earn an extra 10 % Cashback Bonus on up to $10000.00 of in-store purchases when you use your Discover card with - now through -/-/15. Excludes gift card purchases. ''