KeyBank NA Bank Account Or Service Complaint

Checking account Deposits and withdrawals

KeyBank NA Bank account or service department,

Checking account Deposits and withdrawals Alaska

I had $14.00 in my account a charge came in for $9.00 which the bank placed as " Pending '' This bought my balance down to $4.00. then another charge came in for $7.00 and my balance went to - $3.00 plus a overdraft fee of $32.00 which brought my balance to - $ -.Now the bank credited my pending $9.00 which they already deducted that cause my original overdraft to my account.Then they now re-charged the $9.00 as a withdraw and I got hit with a over draft fee of $ -.bring my account to - $ -.All of this in a 2 day period. This also caused a cascading effect which I got hit with - more overdraft fees.

KeyBank NA customer in Alaska
Nov 05, 2015

* Source: CFPB Complaint Database

KeyBank NA response to complaint:
Closed with monetary relief

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