Discover Credit card department,
I have had an automatic payment set up for the - of every month since 2010. I have paid over the required payment every month. On the - payment I changed the amount to the minimum payment due for financial reasons. Discover is telling me because I changed the amount of the payment it changed my due date the - of the month. I was never notified of this change. I have always known that after the - of the month all my bills are paid and what is left is mine to survive on for the month. Discover did not try to take the payment until the - of the month. They continued to try on the - and the -. Since I get paid on the - of the month there were no funds in the account. They caused - overdraft charges plus a $.00 foreign transaction fee costing me $75.00. They refuse to refund this amount to me due to their uncharacteristic change of due dates on my bill. I could not access my account due to my computer being down so did not realize this had happened until today.
Discover customer in Arizona
Oct 30, 2015
* Source: CFPB Complaint Database
Discover response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.discover.com/ |
Phone | 224-405-1747 |
[email protected] | |
Address | P.O. Box 30943 Sale Lake city UT 84130 |
Discover | |
Discover |
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