Carrington Mortgage Mortgage Complaint

Carrington Mortgage Mortgage department,

VA mortgage Application, originator, mortgage broker Pennsylvania

Carrington Mortgage reported 2 late payments on my credit report for both -/-/2015 and -/-/2015. The property was being rented for the previous 4 years and was sold -/-/2015 leading me to believe the late payment marked for -/-/- was erroneous. I followed the instructions given to me by the mortgage company in resolving this issue but they said they can not give me a phone number for the department that is responsible for resolving this issue. I am now having great difficulty in acquiring a new mortgage for my family.