Carrington Mortgage Mortgage department,
VA mortgage Application, originator, mortgage broker Pennsylvania
Carrington Mortgage reported 2 late payments on my credit report for both -/-/2015 and -/-/2015. The property was being rented for the previous 4 years and was sold -/-/2015 leading me to believe the late payment marked for -/-/- was erroneous. I followed the instructions given to me by the mortgage company in resolving this issue but they said they can not give me a phone number for the department that is responsible for resolving this issue. I am now having great difficulty in acquiring a new mortgage for my family.
Carrington Mortgage customer in Pennsylvania
Oct 19, 2015
* Source: CFPB Complaint Database
Carrington Mortgage response to complaint:
Closed with explanation
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