Seterus Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Seterus Mortgage department,

FHA mortgage Application, originator, mortgage broker Michigan

My husband passed away in - of 2013. We had a mortgage with - - - ( servicer ) When I tried to have everything turned over into my name I was told that I had not signed the note therefore I would need to assume the loan. My loan was than transferred to Seterus INC . I have been working with them for the past year to assume my mortgage but they are behind in the assumption dept. so my documents are expiring and I have to re-submit. I spoke to someone today that said I need a Non Recourse Assumption ad she was going to try and get info for me and I should call her back in a week. Seterus is a servicer for - who purchased my loan from -

Seterus customer in Michigan
Sep 16, 2015

* Source: CFPB Complaint Database

Seterus response to complaint:
Closed with explanation

Created with Highcharts 4.2.3SeterusApplication, originator, mortgage brokerSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageApplication, originator, mortgage brokerSource: Consumer Financial Protection Bureau

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