USAA Savings Bank Account Or Service Complaint

Other bank product/service Deposits and withdrawals

USAA Savings Bank account or service department,

Other bank product/service Deposits and withdrawals Virginia

- -, 2015, USAA Banking Services phoned me to ask if I had authorized an additional credit card to be sent to an undisclosed address in Florida to which I replied no. They responded that they would cancel my existing card and send me a replacement.Upon reviewing my on-line acccount I discovered USAA had already sent the additional card to Florida on - -. I contacted USAA and told them of their mistake and they said they would correct their mistake. On - - they then expressed a second card to their bogus address in Florida, followed by a third card sent on - -. My attempts to discuss their actions over this elapsed period, as of today - -, has been been met with someone will need to get back to you on this matter ''. No one will discuss my accounts, banking account, credit card theft, or other services. My on-line account reflects - account number ( which I do not have ) and current Billing Statement reflects a different account which I do not have. At the present time I have no USAA credit card.

USAA Savings customer in Virginia
Aug 20, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with monetary relief

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more