MoneyGram Money Transfers Complaint

International money transfer Other transaction issues

MoneyGram Money transfers department,

International money transfer Other transaction issues New Jersey

Hi, I have cancelled an online money transfer using my debit card & after the 10 business days refund time frame according to their terms & conditions they did n't refund my money!

MoneyGram customer in New Jersey
Jul 16, 2015

* Source: CFPB Complaint Database

MoneyGram response to complaint:
Closed with monetary relief

Consumer disputes how MoneyGram handled their complaint

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How MoneyGram handles Other transaction issues complaints

Created with Highcharts 4.2.3MoneyGramComplaint HistoryComplaints4/20136/20137/20138/20139/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201610/201611/20161/201702.557.51012.515Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3MoneyGramOther transaction issues76.5%19.7%3.8%Closed with explanationClosed with monetary reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageOther transaction issues0.5%77.1%15.8%4.9%1.3%0.5%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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