Conventional fixed mortgage Application, originator, mortgage broker
Pentagon FCU Mortgage department,
Conventional fixed mortgage Application, originator, mortgage broker Delaware
I have applied for a PenFed mortgage the beginning of - 2015. I have sent all information requested, - times. Had a settlement date and time ( was about there ) my attorney called saying it was cancelled, they did not approve me. Found out they wanted same info again that I sent. I have been patient, but now I was threatened they would terminate my loan application if I do not respond within the next business day with info I gave them and my CPA, he said the papers were sent before. Going on 6 months, they will not talk by phone, only e-mail. Claiming they lost my PERSONAL tax papers!! I feel they are drawing this process out to get me to stop the process and give me a hefty bill.
Pentagon FCU customer in Delaware
Jul 15, 2015
* Source: CFPB Complaint Database
Pentagon FCU response to complaint:
Closed with explanation
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