KeyBank NA Bank Account Or Service Complaint

KeyBank NA Bank account or service department,

Checking account Account opening, closing, or management Michigan

KeyBank failed to supply monthly statements and updates on my account, withdrew $ - inactivity fees from last date of customer activity - ( verified -/-/- by KeyBank ) then claimed date of last activity as -/-/- but refused to state reason nor supply documentation on either, confirmed on -/-/- having all my prior relocation addresses since, failed to supply consumer updates/notices/statements/withholdings/tax information on the account the entire period, notified me ( - ) that the account was being sent to the state, stated the account was sent to the State of - on -/-/- ( the State of - and the State of - verified not having the funds on -/-/- nor -/-/- ) yet did not have any form of tracking number or verification of such, on -/-/- and -/-/- confirmed that the account was still held by KeyBank and in process of being sent back to me via my branch, refused to supply statements or verify accrued interest and rate earned the entire period, refused to supply any statements on these matters, contradicted their -/-/- statement and said they do not have the funds but sent them to the State of - unclaimed property going against regulations


of such, stated they would supply confirmation on the last date of activity then refused even though they confirmed it being - -, then claimed the last date of activity was on -/-/- with activity of a monthly service fee applied by KeyBank and no activity by the account holder, surpassed the - year and - year ESCHAET process requirement to either state by several years, changed their statement on sending the funds to the State of - nor back to me through the branch but instead sent the funds to the State of - under a - year mandate for ESCHAET processing and fabricated the -/-/- date of last consumer activity in attempts to abuse the law, held my funds for seven years and several years past regulation under either states law and policy, claim they supplied me with monthly statements showing the $ - fees for the entire seven years and that I did not act upon these continuing losses, refused to give back over $750.00 in fees they stole and stated they would only reinstate two months worth, refused to supply any account documentation or statements, lied, deceived, mislead, fabricated, withheld, abused, and treated the consumer and regulatory system like a pawn for their own gain, fraud and criminal activity. Dates, names, verifications and such available.