PHH Mortgage Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

PHH Mortgage Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Pennsylvania

I have repaid my mortgage with Coldwell Banker. While I had my mortgage with Coldwell Banker, the management of their mortgages was taken over by another company called PHH Mortgage Questions ''. I note that my fully repaid mortgage still appears on my credit report. Why is it still there and how can it be removed. The mortgage was repaid over 7 months ago.

PHH Mortgage customer in Pennsylvania
Jun 17, 2015

* Source: CFPB Complaint Database

PHH Mortgage response to complaint:
Closed with explanation

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How PHH Mortgage handles Loan servicing, payments, escrow account complaints

Created with Highcharts 4.2.3PHH MortgageComplaint HistoryComplaints12/20112/20125/20127/20129/201211/20121/20133/20135/20137/20139/201311/20131/20143/20145/20147/20149/201411/20141/20153/20155/20157/20159/201511/20152/20164/20166/20168/201610/201612/20162/2017051015202530Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3PHH MortgageLoan servicing, payments, escrow account0.4%67.2%2.3%22.9%3.0%4.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed without reliefIn progressSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageLoan servicing, payments, escrow account2.3%80.3%4.0%5.8%1.1%5.1%1.2%0.2%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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