DriveTime Consumer Loan Complaint

Vehicle loan Managing the loan or lease

DriveTime Consumer loan department,

Vehicle loan Managing the loan or lease South Carolina

I purchased a car -/-/-. At the time I had filed a chapter - bankruptcy. I had just completed my final hearing. I lost everything. After being advised by my lawyer, I was cleared to find a car. I had to have a car. I went to drive time in -, N.C to purchase a car. I was asked for a final hearing letter from my bankruptcy. The car was approved and I was told with more money down, I could reduce my interest. I did pay - dollars down. I have had a excellent payment history. Around - -/-/- I noticed a drop in my credit score. Drive Time had deleted my account from all credit files. As of date, it has not been placed back. I am told, the credit bureau will not allow it. After speaking with - credit, I am told this is not true. Why are some account being reported and my account is not? Did drive time illegally sell me a car? What are they hiding and why is my credit score suffering - to?

DriveTime customer in South Carolina
Jun 16, 2015

* Source: CFPB Complaint Database

DriveTime response to complaint:
Closed with explanation

Consumer disputes how DriveTime handled their complaint

Created with Highcharts 4.2.3DriveTimeComplaint HistoryComplaints12/20123/20134/20136/20138/201310/20133/20145/20146/20147/20148/20149/201412/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201511/201512/20151/20162/20163/20164/20165/20166/20167/20168/20169/201612/201602.557.51012.5Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3DriveTimeManaging the loan or lease3.0%91.1%5.9%ClosedClosed with explanationClosed with non-monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageManaging the loan or lease1.9%76.9%9.2%8.4%0.5%1.4%1.4%0.3%ClosedClosed with explanationClosed with monetary reliefClosed with non-monetary reliefClosed with reliefClosed without reliefIn progressUntimely responseSource: Consumer Financial Protection Bureau

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