USAA Savings Mortgage Complaint

Home equity loan or line of credit Loan servicing, payments, escrow account

USAA Savings Mortgage department,

Home equity loan or line of credit Loan servicing, payments, escrow account Virginia

I tried to move my personal residence to my revocable trust. However, USAA does not allow that. Yet, they do prepare trusts and from what I learned, if the trust uses USAA as the trustee ; then it is possible ; but otherwise, it is not permitted. This seems unfair. I 'd further note that their website even recommends moving property to a trust - again, apparently if they are hired as the trustee only. From below, I clicked on making payments some loan servicing is listed under that section.

USAA Savings customer in Virginia
May 06, 2015

* Source: CFPB Complaint Database

USAA Savings response to complaint:
Closed with explanation

Consumer disputes how USAA Savings handled their complaint

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