First Direct Lending, LLC consumers have reported over 11 official complaints. Out of the 11 consumer complaints against First Direct Lending, LLC, 45% were disputed by the consumer (i.e. the consumer was not happy with how First Direct Lending, LLC responded to their complaint) and 100% were processed in a timely manner. 9% of consumer complaints against First Direct Lending, LLC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Application, originator, mortgage broker | 6 | 50% |
| Credit decision / Underwriting | 5 | 40% |
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Stop CallsFirst Direct Lending, LLC Mortgage credit decision / underwriting March 8, 2017 - I keep receiving notices for reducing my mortgage from multiple companies that have apparent information regarding my credit and mortgage loan amount. Several of the fliers have " last notice '' on them. First direct lender sent one with a number to call to Opt out of these notices, when I called the number they wanted my social security number and it was a mortgage company. The number they listed was -, if this was an opt out number why would it be a mortgage company?... |
First Direct Lending, LLC Mortgage credit decision / underwriting February 13, 2017 - In - -, received a mortgage refinance letter stating I was pre-approved. - - took my info, since, tax info from past two years. Process went to underwriter, - - said house was under value. The very next day I received another pre-approved letter. I advised him of his false advertising. On - - I received another pre-approval and this time told them again, and advised I will utilize my rights as a consumer. email is from director of communication who proceeded to insult me by correcting my email, not realizing my -. Search the Web Pull Down to Refresh Inbox ... |
First Direct Lending, LLC Mortgage application, originator, mortgage broker February 9, 2017 - I have received several letters from these people that, to the untrained eye, appear to be official documentation from my county. It even says " The Peach State Georgia '' in the top left corner and from " Accounting '' on the front page. I have called them and requested to be taken off whatever mailing list these scam artists have me on and they told me they would n't do it. I am reaching out to you in order to put these scam - in the ground.... |
First Direct Lending, LLC Mortgage application, originator, mortgage broker January 16, 2017 - On - -, 2017 - - of First Direct Lending ran my credit report without asking for my permission. - - PA - - Phone : - Fax : - - - Loan Consultant | - # - - - - -. - - - -, CA - ( - ) - - | Fax : ( - ) - NMLS # - # # # # # # # # # # # # To First Direct Lending. Please be advised you and First Direct Lending ran my credit report without my permission nor knowledge. You asked for my SS number and personal information without asking for explicit permission. It was only after I asked you if you ran my credit y... |
First Direct Lending, LLC Mortgage application, originator, mortgage broker December 5, 2016 - Hello CFPB People, A solicitation letter advertising a mortgage is confusing to me. I can not tell if they are promoting a fixed rate mortgage or an adjustable rate mortgage or even basic terms of repayment. What do you think? I will attempt to forward the letter to you. - -... |
First Direct Lending, LLC Mortgage application, originator, mortgage broker November 28, 2016 - I was contacted by an agent, - from First Direct Lending, in reference to a refinance. I was told that if i paid $220.00 for the appraisal which would cost $450.00 and if the loan did n't fund I would get back the money. I charged the $220.00. and sent in all documents requested and they stopped contacting me saying that my income was n't enough and I kept getting the runaround from them not returning phone calls, etc. Finally the sent me a document saying the loan was adverse and that I did n't qualify due to old delinquent credit history, and my income. I have contacted the agent an... |
First Direct Lending, LLC Mortgage credit decision / underwriting January 31, 2016 - First Direct Lending LLC sends letter to my home with my mortgage information on a form designed to look like legal state form. One side says debt rate reform service with insurance information. Offering low interest refinancing. I never asked for this but they keep sending them. ... |
First Direct Lending, LLC Mortgage credit decision / underwriting December 9, 2015 - I was considering refinancing my home and entered my information online to have various mortgage companies contact me. One that did was First Direct Lending in -, CA. When they called, I spoke to a person named - - While attempting to get the rates I would qualify for, - said the only way that he could provide those rates was to do a " soft credit '' check with - credit bureau. I inquired as to what that is and how it would affect my credit score ; he said it would not affect it because it is treated as an " inquiry. '' Therefore, the only way for me to get this rate was allow -... |