First Direct Lending Complaint

First Direct Lending, LLC Mortgage department,

VA mortgage Credit decision / Underwriting Georgia

In - -, received a mortgage refinance letter stating I was pre-approved. - - took my info, since, tax info from past two years. Process went to underwriter, - - said house was under value. The very next day I received another pre-approved letter. I advised him of his false advertising. On - - I received another pre-approval and this time told them again, and advised I will utilize my rights as a consumer. email is from director of communication who proceeded to insult me by correcting my email, not realizing my -. Search the Web Pull Down to Refresh Inbox Flagged Threats regarding First Direct Lending From - - - ; -- - ; To - - ; -- - ; Cc - - - ; -- - ;, Office of the President - ; -- - ; Mon, - -, - -Hide Details - -, I am writing from the Office of the President. I will address your concerns in the order of your email below. Please see within the text of your email.

Investigation, on grounds of harassment. While that is certainly your prerogative, can you be specific as to what grounds? Are you speaking of the direct mailer you received ( copies attached? ) If so, those have been approved nationally. All proper disclosures are provided. On - - -, I recieved ( received ) yet another fraudulent document The direct mailers that First Direct Lending sends out are not fraudulent. ( which prays ( preys ) on the weak ) and states we are pre-approved again. This is an invalid claim. This time your date stamp - - -, we 'll ( well ) past the date you advised you could not approve the loan, nor could our house be more than what we paid for it in -. Direct mailers are sent out to various people at various times. Any further emails from you or your company will be forwarded to above agencies. Perfect. Have the agency 's respective representatives contact me directly. We will no longer communicate with you and will permanently remove you from the contact list. First Direct Lending employees will not accept emails nor take your calls going forward. Thank you for your time, - - Sent from - - - -Original Message - - - From : - - - ; -- - ; To : - - ; -- - ; Sent : Thu, - -, - - Subject : RE : Hi - - I will certainly let them know. Thanks for pointing this out. Again, I 'm very sorry we could n't help you. I hope you have a great day. - - - - | Fax : - - - Director of Compliance - - - -. - - - -, CA - - x - - - : - - # - We value your opinion and strive to provide an exceptional customer experience. Please Click Here to provide feedback to the Office of the President Confidentiality Notice THIS COMMUNICATION AND ANY ACCOMPANYING ATTACHMENT IS INTENDED FOR THE USE OF THE ADDRESSEE ONLY AND MAY CONTAIN INFORMATION THAT IS PRIVILEGED AND CONFIDENTIAL. IF YOU ARE NOT THE INTENDED RECIPIENT, YOU ARE HEREBY NOTIFIED THAT ANY DISSEMINATION OR RELIANCE ON THE CONTENT OF THIS COMMUNICATION IS STRICTLY PROHIBITED. IF YOU HAVE RECEIVED THIS COMMUNICATION IN ERROR, PLEASE NOTIFY THE SENDER IMMEDIATELY BY TELEPHONE AT -. Thank you