First Direct Lending, LLC Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

First Direct Lending, LLC Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting California

First Direct Lending LLC sends letter to my home with my mortgage information on a form designed to look like legal state form. One side says debt rate reform service with insurance information. Offering low interest refinancing. I never asked for this but they keep sending them.

First Direct Lending, LLC customer in California
Jan 31, 2016

* Source: CFPB Complaint Database

First Direct Lending, LLC response to complaint:
Closed with explanation

Company profile

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How First Direct Lending, LLC handles Credit decision / Underwriting complaints

Created with Highcharts 4.2.3First Direct Lending, LLCComplaint HistoryComplaints11/201412/20151/20162/20173/201700.250.50.7511.25Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3First Direct Lending, LLCCredit decision / Underwriting100.0%Closed with explanationSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageCredit decision / Underwriting0.6%6.3%5.8%1.2%2.2%5.6%77.1%1.3%Untimely responseClosed with non-monetary reliefClosed without reliefClosed with reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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