CU Recovery, Inc. consumers have reported over 13 official complaints. Out of the 13 consumer complaints against CU Recovery, Inc., 23% were disputed by the consumer (i.e. the consumer was not happy with how CU Recovery, Inc. responded to their complaint) and 77% were processed in a timely manner. 0% of consumer complaints against CU Recovery, Inc. resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 15% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Communication tactics | 6 | 17% |
| Cont'd attempts collect debt not owed | 4 | 0% |
| Disclosure verification of debt | 3 | 67% |
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Stop CallsCU Recovery, Inc. Debt collection communication tactics called after sent written cease of comm March 21, 2017 - - from CU Recovery ( a collection agency ) calls me multiple times per day, calls me during work hours, calls my work phone despite being sent a cease and desist letter on my behalf from - on -/2017 and also a cease and desist text from me personally on -/2017 at - a.m. that asks for communication via US Postal Service only. I received the latest call from him -/2017 AT WORK ON THE COMPANY PHONE at - a.m. ( He has spoken with my boss - the owner of the company in the past. )... |
CU Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt was paid December 9, 2015 - - - - - agreed to a settlement through their agent - - of CU Recovery on a collection account. I have paid as agreed upon but they continue to report a balance and have even flagged the account as a new -, further damaging my credit and creating hardships for my family. ... |
CU Recovery, Inc. Debt collection communication tactics frequent or repeated calls November 20, 2015 - Refused to inform me of where I could retrieve my personal property from my car they illegally repossessed for a past due unsecured personal loan -. Continued to call me, refused to say who they were, after I repeatedly told them not to call this number I did not give them, three times in 30 minutes stating simply I know you told me not to call this number '' instead of answering my question of who is this? '' ... |
CU Recovery, Inc. Debt collection cont'd attempts collect debt not owed debt is not mine October 6, 2015 - Approximately 2 months ago our family members and in-laws began receiving telephone calls from a man identifying himself as - - on their personal and private, never publicly published numbers. This included business telephone numbers of cell phones for inter-company use. The man would ask for a family member by first name as if he were an old friend, he refused to provide his true name and company he worked for. He was extremely rude and hung up on family members who continued to ask for this information. He also threatened to have his telephone number blocked if we continued to call him... |
CU Recovery, Inc. Debt collection communication tactics threatened to take legal action July 14, 2015 - My wife co-signed on a car loan for her son. Her son stopped paying on the loan and the car was re-possessed. We received a letter about a week ago from a collection agency named CU recovery, from Wyoming, with an amount to be paid. My wife contacted the agency and was told to try to get a loan to pay off the balance, and if we could not get a loan, they would work with us to resolve the account. Today, my wife contacted the agency, and was told that we had one hour to figure out how to pay for the debt, otherwise they would sue her and garnish her wages. My wife contacted me at my work and to... |
CU Recovery, Inc. Debt collection communication tactics frequent or repeated calls July 9, 2015 - THE COLLECTION AGENCY IS CALLING OTHER PEOPLE ( FRIENDS, FAMILY ) TRYING TO REACH ME ... |