American First Finance, Inc. Consumer loan department,
Installment loan Managing the loan or lease California
We bought furniture from - - in -, - in - of 2015, everything went well until it came time to pay. We asked for and were granted a loan a loan on the purchase. We paid $400.00 down on a $3400.00 requested loan which left $ - loan was through American First Finance , -, -, at the time we were not informed that this was the provider of the loan. We signed a bunch of papers thinking we had done a good job of reading everything, ( guess we missed a bunch ). During this process interest rates were never brought up, ( I guess my wife and I assumed that it would be like - or - -??. We only requested terms as we were waiting for the closing check from the sale of our house in -, which we told the sales person, and we would pay the loan off. We waited for 3 weeks or so expecting something from the loan company and nothing happened. We called American FF and requested info, ( this was after we discovered who had the loan ). We were hung up on - times, the third time we got
the auto payment and at the same time transfer money from my checking account to pay the $3000.00. After a wait on the 3 way call AFF agreed to let - cancel the auto withdrawal. - issued a $3000.00 check to AFF to pay the loan. We waited, checking everyday for the check to clear, and making calls to the - # and were told time after time that the KC office never received the check. I kept calling and finally received a return call and they were all from - - and not a - -, at this point I stopped payment on the 1st check and had - send a certified check to the same address, which was received and cashed and we received notice. Two weeks later we receive a letter from AFF inc.with the 1st check and void written across the check.????????????????????????? As I write this my credit report still show that I have an open balance with AFF. INc of $3000.00 and this was paid off -/-/-. AFF. Inc seems to be located in - and not - and - and AFF seem to be working together to take advantage of customers, anyways - % interest is ridicules, and the way they go about it is a crime.
American First Finance, Inc. customer in California
Sep 18, 2015
* Source: CFPB Complaint Database
American First Finance, Inc. response to complaint:
Closed with explanation
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