American First Finance, Inc. Consumer Loan Complaint

Installment loan Managing the loan or lease

American First Finance, Inc. Consumer loan department,

Installment loan Managing the loan or lease California

We bought furniture from - - in -, - in - of 2015, everything went well until it came time to pay. We asked for and were granted a loan a loan on the purchase. We paid $400.00 down on a $3400.00 requested loan which left $ - loan was through American First Finance , -, -, at the time we were not informed that this was the provider of the loan. We signed a bunch of papers thinking we had done a good job of reading everything, ( guess we missed a bunch ). During this process interest rates were never brought up, ( I guess my wife and I assumed that it would be like - or - -??. We only requested terms as we were waiting for the closing check from the sale of our house in -, which we told the sales person, and we would pay the loan off. We waited for 3 weeks or so expecting something from the loan company and nothing happened. We called American FF and requested info, ( this was after we discovered who had the loan ). We were hung up on - times, the third time we got


the auto payment and at the same time transfer money from my checking account to pay the $3000.00. After a wait on the 3 way call AFF agreed to let - cancel the auto withdrawal. - issued a $3000.00 check to AFF to pay the loan. We waited, checking everyday for the check to clear, and making calls to the - # and were told time after time that the KC office never received the check. I kept calling and finally received a return call and they were all from - - and not a - -, at this point I stopped payment on the 1st check and had - send a certified check to the same address, which was received and cashed and we received notice. Two weeks later we receive a letter from AFF inc.with the 1st check and void written across the check.????????????????????????? As I write this my credit report still show that I have an open balance with AFF. INc of $3000.00 and this was paid off -/-/-. AFF. Inc seems to be located in - and not - and - and AFF seem to be working together to take advantage of customers, anyways - % interest is ridicules, and the way they go about it is a crime.

American First Finance, Inc. customer in California
Sep 18, 2015

* Source: CFPB Complaint Database

American First Finance, Inc. response to complaint:
Closed with explanation

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