Review and analysis of over 13 complaints against CNG Financial Corporation
CNG Financial Corporation consumers have reported over 13 official complaints related to Managing the loan or lease. Out of the 13 consumer complaints against CNG Financial Corporation, 31% were disputed by the consumer (i.e. the consumer was not happy with how CNG Financial Corporation responded to their complaint) and 92% were processed in a timely manner. 0% of consumer complaints against CNG Financial Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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CNG Financial Corporation Consumer Loan managing the loan or lease managing the loan or lease December 1, 2015 - I am coming to the conclusion that Check N Go is making it difficult for clients to pay on their loan intentionally, and not making the terms of their loan agreement accessible. I have tried to locate my loan docs online, and am unable to. When I ask a rep, they direct me to the online account website to no avail ... they stated it may be a problem on my side. When I try to pay the loan online or over the phone, it seems my account number can not be found and it is too late to pay over the phone. The loan accumulates interest at $15.00 per day, making it beneficial for Check N Go to prolong ... |
CNG Financial Corporation Consumer loan managing the loan or lease June 23, 2015 - I borrowed $2000.00 from check n go with payments of $320.00 due every other week for - weeks. After making my - payment, i asked what the payoff amount was, and they told me $2300.00 which is more than the principle even after i had already paid $650.00. Negative amortization is illegal. ... |
CNG Financial Corporation Consumer loan managing the loan or lease June 10, 2015 - Check n ' Go online continued to debit my account - pay periods in a row after my loan was paid off totaling $630.00. I have been contacting customer service for the past month ( - times in total ) inquiring about my money. The representatives continually tell me that the check was mailed out to me on the - of - and it should take - business days. As it currently stands - - - 2015 -, it has been a month since this apparent check has been sent out. I have confirmed my address multiple times with the representatives and the only answer I receive is I do n't know whe... |