Review and analysis of over 70 complaints against HSBC
HSBC consumers have reported over 70 official complaints related to False statements or representation. Out of the 70 consumer complaints against HSBC, 20% were disputed by the consumer (i.e. the consumer was not happy with how HSBC responded to their complaint) and 100% were processed in a timely manner. 1% of consumer complaints against HSBC resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintStop harassing phone calls, know your rights and what you can do to stop them
Stop Calls
HSBC Debt collection false statements or representation attempted to collect wrong amount October 16, 2015 - - - bought a credit card account from - - I opened in -/-/-. The account has never been any activity on the account since -/-/-. As of -/-/-, the statue of limitation is expired and should be removed from my credit bureaus. - - -. has fraudulently made payments to an account that is outside the statue of limitation. A payment of $1.00 was made by - - to the account to bring the account current. - - then proceeded threaten to suit me and finally file a law suit against me. ... |
HSBC Debt collection false statements or representation attempted to collect wrong amount September 17, 2015 - - - has reported false information. They have illegally re-aged this debt. The original debt from HSBC Bank was scheduled to continue on record until -/-/- and they re-aged it to -/-/-. I am reporting them for giving false information to -. I received no court summons, and I made no payments or arrangements with - - or HSBC Bank. I made absolutely no deals with them or any others for that matter. I had no money, no life, no job, nothing. I have n't even been in the same state. On top of that I am reporting them b/c they re-aged the debt so that it appears on the credit... |
HSBC Debt collection false statements or representation attempted to collect wrong amount July 14, 2015 - - - - issued - collection accounts, for - charge off. Also I noticed a payment for $8.00 which I did not make, on - collection account. I suspect they did it to re-age the account. This is not fair! ... |
HSBC Debt collection false statements or representation impersonated an attorney or official July 10, 2015 - Over the past few months I have received numerous calls - and they have on multiple occasions stated they were a law firm, and that they had a court order. When I asked for a copy of the debt they say I owe they wo n't mail me -. Then they called and said because they noticed I was a federal employee that they would immediately garnish my wages because of the court order and make me look bad to my new job. The debt is long past collections limits. ... |
HSBC Debt collection false statements or representation impersonated an attorney or official July 8, 2015 - I received a voicemail from someone claiming to be from an attorneys office. Saying I would be served a summons to appear in court over regarding a lawsuit. So when I call back the number they provided - the person was rude and trying to rush me to settle out of court saying it would ruin my credit score. They had personal information such as my name last - of my social and address available. The debt they claimed to be mine was no where to be found on my credit report so it is not a valid debt. I am concerned that this is most definitely a scam ... |
HSBC Debt collection false statements or representation attempted to collect wrong amount June 19, 2015 - - -Consumer Financial Protection BureauRe : - - -Dear : INVESTIGATORThis letter is to complaint about a problem I am having with the collection company - - - that I been trying to repair since -/-/-. I am dissatisfied with their service because they damage and continue to damage my credit. I have already attempted to resolve this problem by contact them by phone and in written. I have enclosed copies of my records. Include copies of their collection letters and other relevant documents with Balance Discrepancy 's. Unfortunately, the problem remains unresolved. I am... |
HSBC Debt collection false statements or representation impersonated an attorney or official June 16, 2015 - I have been repeatedly called my a company who has left voicemails stating that it was an alert message notification and that I needed to call - to provide my statement. I did not return the phone calls. On the morning of - -, 2016, I received at phone call at - from an unknown number. I answered the call. A lady spoke to me and asked me if I was - - and I said yes. She asked if my address was - - - - and I said no, and then asked what this was regarding. She said that legal paperwork had been delivered to that address for me and since I had not responded they wer... |
HSBC Debt collection false statements or representation impersonated an attorney or official June 9, 2015 - They claim they are from a clerks office with legal documents, for me, and want to take me to court. i asked to speak to speak with a supervisor. I was transfered to - today. he told me my number was removed in -. i told him I just received a call and he asked if this was me, and i replied yes. He then replied well that 's why we are calling. I inquired as to what this was in regards to, and he said an HSBC account. I advised him that even if i owed money on the account that the statue of limitation had expired, since i have not had this account since 2004. He advised me that it does not... |
HSBC Debt collection false statements or representation impersonated an attorney or official May 25, 2015 - I was contacted by a dept collection company named - - - from -, NY. They called me posing as a government official within my county stating that they are serving me papers for a law suit to my home. I contacted the county and come to find out that its not true. They also are impersonating a fake law firm called - - - & -. They mislead me into making a payment to them stating that they were suing me and I would like to bring this matter to justice. ... |
HSBC Debt collection false statements or representation impersonated an attorney or official April 16, 2015 - On my account I had charges I did not owe. They kept billing me any how. A Company called me to make arrangements on my balance stating they were A lawfirm aattempting to locate me to serve papers to go to court. I could not under stand this I am easy to locate or contact. I agreed to pay a payment that day to avoid court of over -. They said if I did not pay that day I would be sued..I did not want that so I agreed to pay and make future payment to them. I bought a credit card you can l ; oad your money on to make these payments.I also asked them to send me copies of my account and info on... |
HSBC Debt collection false statements or representation impersonated an attorney or official March 23, 2015 - Called and left voice mail with myself, my family, and my friends stating that they were attorneys and they did n't want me to miss my court date. They said that they would be serving papers on a debt. They said that they were with the law offices of - - ( no such attorney registered in california ). They gave private information to my friends and family. They gave fake names when I asked for their name. They gave the address of - - -, -, California. - earth shows that there is no such address. They identified as - and - ( - - and - ). There is a fictitious ... |