HSBC Debt Collection Complaint

Credit card False statements or representation impersonated an attorney or official

HSBC Debt collection department,

Credit card False statements or representation Impersonated an attorney or official Massachusetts

I received a voicemail from someone claiming to be from an attorneys office. Saying I would be served a summons to appear in court over regarding a lawsuit. So when I call back the number they provided - the person was rude and trying to rush me to settle out of court saying it would ruin my credit score. They had personal information such as my name last - of my social and address available. The debt they claimed to be mine was no where to be found on my credit report so it is not a valid debt. I am concerned that this is most definitely a scam

HSBC customer in Massachusetts
Jul 08, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

Created with Highcharts 4.2.3HSBCComplaint HistoryComplaints9/201310/201311/201312/20131/20142/20143/20144/20145/20146/20147/20148/20149/201410/201411/20141/20152/20153/20154/20155/20156/20157/20158/20159/201510/201502468Source: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3HSBCFalse statements or representation98.6%1.4%Closed with explanationClosed with monetary reliefSource: Consumer Financial Protection Bureau
Created with Highcharts 4.2.3National AverageFalse statements or representation2.1%13.4%3.9%2.6%77.5%0.6%Untimely responseClosed with non-monetary reliefClosedClosed with monetary reliefClosed with explanationIn progressSource: Consumer Financial Protection Bureau

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
marlon.young@us.hsbc.com
452 5th Ave Fl 22
New York NY 10018
HSBC
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