HSBC Debt Collection Complaint

HSBC Debt collection department,

Other (phone, health club, etc.) False statements or representation Impersonated an attorney or official Nevada

I have been repeatedly called my a company who has left voicemails stating that it was an alert message notification and that I needed to call - to provide my statement. I did not return the phone calls. On the morning of - -, 2016, I received at phone call at - from an unknown number. I answered the call. A lady spoke to me and asked me if I was - - and I said yes. She asked if my address was - - - - and I said no, and then asked what this was regarding. She said that legal paperwork had been delivered to that address for me and since I had not responded they were attempting to get a response from me. I asked what sort of legal paperwork and was told it was a complaint filed with the - - Sheriff 's Office. I said again that I had not received any paperwork. She transferred me to the


it was regarding an accounts previously had with - - for the amount of $1300.00. He stated that he was going to email me paperwork that would require my electronic signature to agree to voluntary repayment in order to stop further legal action. He asked me to make a verbal agreement on a recorded line to make payments on this account. I told him I would not make any agreement without proper notification and delivery of paperwork. At that time, he told me that he was going to send out the email and would need an immediate response. He listed the name as - - and that his direct line is -. I gave him my email address and was told he would email the document in - mins. He asked me again to verbally agree to payments and I again stated no. At this time, he stated that he wished me the best of luck when we went to court and hung up on me. A few hours later I received an email with an electronic document attached. This document stated that immediate payment of the full amount was due today to prevent further legal action. After the phone call, I determined that I did previously have a joint account with - - with my exhusband that had been sent to collections, however this account has been paid in full. I also researched the numbers listed and have found them to be listed as fraudulent on many websites. The address listed appears to be a motel in - - CA. At this time, I am unsure what I can do to stop the harassing phone calls. I also concerned that these people have my personal credit information.