Review and analysis of over 49 complaints against West Corporation
West Corporation consumers have reported over 49 official complaints related to False statements or representation. Out of the 49 consumer complaints against West Corporation, 16% were disputed by the consumer (i.e. the consumer was not happy with how West Corporation responded to their complaint) and 96% were processed in a timely manner. 0% of consumer complaints against West Corporation resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 12% resulted in non-monetary compensation.
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West Corporation Debt collection false statements or representation attempted to collect wrong amount October 2, 2015 - Hospital attempting to collect charges beyond those that my insurance company has deemed allowable, based on their contact as a provider. This practice is considered balance billing '' and is prohibited by law. ... |
West Corporation Debt collection false statements or representation attempted to collect wrong amount September 30, 2015 - West Asset Management sent me a repayment plan request, which I completed and returned to the listed address. I agreed to make monthly payments of $180.00. WAM claims they did n't receive the documentation. I know for certain the documents were mailed to them. In the meantime, they have called repeatedly threatening me, saying they will see that my credit is destroyed and I will never have anything. They call at all hours of the day and night and they 've called my employer. Additionally, they 've capitalized the grants I received in the total debt amount. I 've discovered a disbursement err... |
West Corporation Debt collection false statements or representation attempted to collect wrong amount July 13, 2015 - I 'm in a dispute of charges with - -, over a pro-rate charge vs. a full month charge. -/-/- a ended my services with -, paid the last month bill ( exhibit A ) and was told that a final bill will arrive in regards to the period between the last billing and the discontinuation of the service from -/-/--/-/-. I received the bill but it was a full charge of $92.00 ( exhibit B ). I called -, told that my contract was long expired and that I should be paying only the pro-rate charge. Level - customer service rep. said she could not do anything for me and all the Ex... |