West Corporation Debt Collection Complaint

Federal student loan False statements or representation attempted to collect wrong amount

West Corporation Debt collection department,

Federal student loan False statements or representation Attempted to collect wrong amount Maine

West Asset Management sent me a repayment plan request, which I completed and returned to the listed address. I agreed to make monthly payments of $180.00. WAM claims they did n't receive the documentation. I know for certain the documents were mailed to them. In the meantime, they have called repeatedly threatening me, saying they will see that my credit is destroyed and I will never have anything. They call at all hours of the day and night and they 've called my employer. Additionally, they 've capitalized the grants I received in the total debt amount. I 've discovered a disbursement error by the University - - Maine that has not yet been rectified. I want to pay my student loans in an amount that is manageable.

West Corporation customer in Maine
Sep 30, 2015

* Source: CFPB Complaint Database

West Corporation response to complaint:
Closed with explanation

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Contact West Corporation

https://www.west.com
(402) 963-1600
[email protected]
11808 Miracle Hills Dr
Omaha NE 68154
West Corporation
West Corporation

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