Review and analysis of over 631 complaints against PNC Bank
PNC Bank consumers have reported over 631 official complaints related to Deposits and withdrawals. Out of the 631 consumer complaints against PNC Bank, 18% were disputed by the consumer (i.e. the consumer was not happy with how PNC Bank responded to their complaint) and 99% were processed in a timely manner. 17% of consumer complaints against PNC Bank resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 4% resulted in non-monetary compensation.
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PNC Bank Bank account or service deposits and withdrawals December 17, 2015 - PNC Bank cleared a check in the amount of - dollars on - -, 2015. It was for a new part time I job and I had a representative verify the fund with -. The branch manager confirmed the funds were available and that there would be no issue depositing the check. I told him a coworker had an issue and I wanted to be extra sure. The branch manager then told he that the check had already posted to the account and that there would be absolutely no problems with depositing the check. The - - representative confirmed the issue as well. I called into the call center twice as well to con... |
PNC Bank Bank account or service deposits and withdrawals December 10, 2015 - I responded online on getting my Truck wrapped in an energy drinks logo. My directions were that I would receive a cashiers check in which I did and after I deposited the check into my account I was suppose to take the money out within 10 buisness days and email the company and let them know. The check amount was $1600.00. Which I did! To get to the point I took the check inside handed it to the teller and she then begin counting out the money. I was thinking to myself How do they cash the check not knowing If the funds were even available in this guy 's account. So a few weeks went buy and ... |
PNC Bank Bank account or service deposits and withdrawals December 6, 2015 - recently I noticed that an amount of $89.00 has been deducted from my checking account at PNC bank on the - of every month from -/-/2015. I made several calls to PNC bank to identify who isa taking my money. At first PNC ban told me it was - -. I checked to make sure - has not been taking money from my PNC account. I called PNC banks again to say that and I dont know who has been taking my money. I told them I need to know the company and theit TP number but they kept telling me they dont have that info., I found this bizzare. So I lost almost $270.00 from my PNC account but ... |
PNC Bank Bank account or service deposits and withdrawals December 1, 2015 - I received a corporate personal check from my company, which is a national company that uses PNC. I do not have an account with PNC. When I tried to cash this $27.00 check the teller said their would be a $10.00 fee. I do understand administration cost maybe $ - $5.00, but $10.00 is robbery. Good thing I did not need the money, so I deposited it into the bank I use locally. I also have - other banks I use. So how I look at this, - I would never use PNC for any banking in the future or open an account with them and second how about people who do not have much money and that $2... |
PNC Bank Bank account or service deposits and withdrawals November 30, 2015 - Sold a pc of furniture on -. Pnc bank told us funds could be used next day but we knew better so called to tell them we had to make sure check was good b4 we used the funds bcz we had to take shipping charge out then they told us check in " floating stage between banks so we waited a few days later then they said it was paid by usbank so we sent out money for shipping. Then next day check did not clear. We called to let them know that they had assured us it was ok and total chaos hit at that point. They advised us wrong took all our money except - and now it 's on our credit report and b... |
PNC Bank Bank account or service deposits and withdrawals November 22, 2015 - PNC Bank is refusing to communicate with me or have a customer service supervisor return my phone calls in regards to their loss of my $1000.00 wire transfer. I was told 3 days in a row that " someone would get back to me. '' Nobody has called, and my money is still missing. Nobody is investigating this. And they intend to charge insufficient fund fees when I have proof that I deposited the money into my account. ... |
PNC Bank Bank account or service deposits and withdrawals October 26, 2015 - On -, - -, 2015, i went into the PNC branch in - on - to exchange some spare change I had. The bank said they do not have a coin machine and refused to exchange my currency if i did not put it in sleeves myself. How can this be that one of the largest banks in the United States refused to commercially exchange U.S. coins for dollars?! ... |
PNC Bank Bank account or service deposits and withdrawals October 24, 2015 - As of the end of - 2015, I was no longer on direct deposit through my employer. This was due to some questionable charges through my checking account ; in addition, I am also trying to consolidate debt so my plan had been to close the account and open a new -. I am paid bi-monthly ( the - and last day of the month ) and on - -, - cancelled the deposit from my account at PNC Bank, as planned. Several days later, around - -, the accounting department from my company called me to let me know that PNC had reversed the - transaction so essentially I was paid twice. PNC ne... |
PNC Bank Bank account or service deposits and withdrawals October 23, 2015 - PNC Bank charge me - inappropriate overdraft fees for no reason. Per my account history I clearly had all the money in my account needed to cover all transactions. They took it upon themselves to just take - $36.00 charges out of my account completely unsubstantiated. When I contacted customer service they said they refuse to refund the money because " they do not provide courtesy refunds ''. This is not a courtesy, this is my money that they had absolutely - right to take from me. This is theft. ... |
PNC Bank Bank account or service deposits and withdrawals October 19, 2015 - After filing a dispute with my debit card, PNC bank issued a provisional credit on my checking account. Without proper notification, PNC bank reversed the provisional credit, which resulted in an overdraft on my account. Due to not be notified in a proper manner, my account suffered numerous fees. When I brought this issue to attention of PNC Bank, the branch manager told me they would make sure that any outstanding debits would be paid. This has not happened. Not only was I not properly notified, my account suffered an overdraft, and debit have not been paid as a result. ... |
PNC Bank Bank account or service deposits and withdrawals October 12, 2015 - On - - we issued a check from - - - and made a mobile deposit to PNC bank ( thus we transferred funds because - has branches far from us -. In our online accounts we saw that - sent money and PNC received it on - -. On - - we tried to withdraw cash from PNC in -, IN. The representative spent with us about 45 minuted and finally refused to give transferred money, even a portion of it. We could get only amount of the previous balance. During withdrawal we were repeatedly asked about the purpose of having cash ( we do believe that these questions were non-et... |
PNC Bank Bank account or service deposits and withdrawals October 6, 2015 - On Saturday, - -, 2015, I made an electronic deposit of my paycheck to PNC Bank on - - -, in - - Maryland at around -. I had been told by this bank that if I made a deposit on a weekend, no matter how late it was using the automated teller service, the deposited check/checks would be available by Monday morning and would cover my account. As of - -, 2015, I had approximately, $240.00 left on my account. I made the deposit of $730.00 on - -, 2015 which made my total account balance for Monday, $940.00. By Tuesday, - -, 2015, I received a notice in... |
PNC Bank Bank account or service deposits and withdrawals October 2, 2015 - On -/-/2015 my bank account balance with PNC Bank was -. On -/-/2015 the bank charged a $36.00 overdraft fee with no other posted transactions. --Thus, leaving me with - dollars in the bank. On -/-/2015 I had - deposits come in and a bill pay go out. I called the bank of PNC to report my account was in the positive when they charged an overdraft fee and after the fee, my account was still in the positive. I spoke to the bank employees and I was told they process bills before deposits, thus putting my account on - in the negative forcing it to go into the n... |
PNC Bank Bank account or service deposits and withdrawals October 1, 2015 - For 3-4 years PNC routinely holds my tenant 's rent paid by wire transfer- typically 3-4 days before it even shows up as pending. If a holiday weekend they will hold it an additional 2-3 days. Rent typically was -/mo but was raised to $ -/mo this year and transfer coming via -. If they can float the money and charge overdraft charges as w result they will! ... |
PNC Bank Bank account or service deposits and withdrawals September 28, 2015 - My business has declined in the last two months, - of my business accounts have been overdrawn for a couple weeks I spoke to a banker over the phone and explained my situation to them and gave them a date when I can bring the account current. My other business account with them had only $1400.00 they withdrew money out of that account and put the money in the account that is negative, now both accounts are negative. All the money the business had was pulled out. Not only will I start being charged for the account that was already but now I have - accounts negative. I understand they ca... |
PNC Bank Bank account or service deposits and withdrawals September 25, 2015 - I had bank account with PNC bank. On - -, 2015 I deposited a foreign check at my local branch drive thru teller. The next day I went to bank and withdrew $500.00 cash through ATM. Later on in day I received email stating my account was overdrawn. When I deposited check teller never said there was gon na be hold on check and there was nothing on receipt. Few days later i received letter saying they were closing my account and would have to wait 45 days for check to clear. When i contacted PNC they said my account being closed was a corporate decision. I just spoke with someone at bank t... |
PNC Bank Bank account or service deposits and withdrawals September 24, 2015 - PNC Bank withdraw slips read : I, - The undersigned -, do hereby acknowledge receipt of $ - Amount - however they are requiring this form to be signed in advance, without receiving the funds, before they will transfer or relinquish the funds from my account. I refuse to sign for money I have not received yet as long as the verbiage stands, and the bank refuses to change the funds to a non past tense statement. I would be fine signing a withdraw document that had better verbiage, or signing in after actual receipt of funds. But in the current form it produces a legal liability and I... |
PNC Bank Bank account or service deposits and withdrawals July 13, 2015 - Recently in -/-/- of this year we realized that we had been defrauded by a book keeper in our office. We intermediately filed a police report and pressed charges. From there we went to the banks and told them what happened and provided detailed information about the amounts, check # 's, dates ... .everything they needed to start their investigation. TODAY I received a letter that they have DENIED my claim and will not be helping me whatsoever recover any of this money. I thought this money was FDIC insured? Please help me..we are a small business with less than - employees and are at r... |
PNC Bank Bank account or service deposits and withdrawals July 11, 2015 - Im being denied checking and saving accounts because of PNC bank and as well as - - - claiming I defrauded them which never happened. Something needs to be done about that ... .... ... |
PNC Bank Bank account or service deposits and withdrawals July 9, 2015 - In - of 2015 a check that I had written for $10.00. for a co-pay for a medical visit was confiscated from either my mailbox or the billing department of the medical offices without my knowledge. The check payee was changed and amount was altered to $4000.00. The obvious forgery was presented to PNC for payment electronically and it was successfully negotiated with the $4000.00. being taken out of my PNC account. Apparently, the same check was altered a second time, presented electronically to PNC bank, but the forgery was noticed by the credit union to which the forger presented it an... |
PNC Bank Bank account or service deposits and withdrawals June 7, 2015 - I contacted my bank, PNC Bank, to inform them that my credit card had been over charged at a restaurant. The cost of my bill was $10.00. After paying my bill, I was informed by the manager that I was overcharged a little '' but if I contacted by bank the next day they would resolve it. I was then given a receipt for $10.00. After checking my account the - day, I noticed that I was charged $1100.00 in addition to my $10.00 bill. After filing a dispute with the bank the next day, I was informed that I would need to provide proof of my original $10.00. I explained that I lost the re... |
PNC Bank Bank account or service deposits and withdrawals May 24, 2015 - Several months ago I moved and attempted to update my address with PNC bank. The initial request on their website did not go through. Around the same time I filed for several chargebacks for unauthorized charges. Because of this lack of change in address and the very short periods of time that they expected me to reply in ( From the time that it was received at my old address I often had less than a day to respond if the date had already not passed ). I thereafter contacted PNC on at least - separate occasions requesting that they update my address - Via phone, mail, online, and in person a... |
PNC Bank Bank account or service deposits and withdrawals May 20, 2015 - On the -/-/- when I wanted to withdraw money from the ATM, the transaction was denied that I should contact my bank. I - logged into my account via my iPad and to my surprise, discovered that there had been - unauthorized transactions ( ATM withdrawals and POS ) totaling $4700.00 that were carried out on my PNC bank checking account on the -/-/- in Michigan State. Also I found out that there was an unauthorized transaction ( $8.00 ) at a - store in Michigan state carried out on the -/-/-. I reported this immediately to PNC 'S customer service representative who info... |
PNC Bank Bank account or service deposits and withdrawals May 14, 2015 - I opened - Certificates of Deposit with National City Bank years ago. National City Bank merged with PNC Bank - years ago, and when I presented my original Certificates of Deposit to PNC Bank I was told that these accounts did not exist in their records. I was also told that the National City Account Number '' did not carry over to PNC Bank during the merger, so there is nothing PNC Bank can do for me. Every time I check in with PNC Bank to see what information they can give me, I 'm told they are still researching ''. The Research Department '' has been researching '' since - -... |
PNC Bank Bank account or service deposits and withdrawals April 26, 2015 - On or about -/-/15 PNC Bank charged our account an overdraft fee when there was ample money available to cover the check in question. I was told that a debit transaction '' was on hold '' and that was the reason for this particular charge. I would think that a debit transaction '' would post quicker than a check payment and automatically withdrawn from the available funds. Eventually that is not the case with this bank. This action plus the fact that PNC Bank continued to add additional fees basically making it impossible to get caught up. They would continue to redeposit checks over ... |
PNC Bank Bank account or service deposits and withdrawals April 16, 2015 - I deposited a check into my account on -/-/15, and the bank charged me $140.00 in overdraft fees for activity that occured that day. The banks ledger has it stated that they processed the check prior to sending out any payments, yet they charged me $140.00 in overdraft. I contacted the bank and they are refusing to refund my money and to stand behind their own ledger, stating that they did not process the check before they sent the payments. ... |
PNC Bank Bank account or service deposits and withdrawals March 19, 2015 - I have a contract with a guy whom has an account at PNC Bank, I 've been cashing my check here for over a year with my drivers license and pre-paid bank card. They are no longer cashing my check that 's on their back unless I have a major credit card? Or they said I can use a work Id I work for myself do n't have one, or a passport, it cost $100.00 's of dollars I do n't have that kind of money and lastly they said a car registration I do n't have a car. this is oppression to the poor, If I can ; t qualify for a major credit card how can I pay my bills? This should not be allowed because not... |