PNC Bank Bank Account Or Service Complaint

Checking account Deposits and withdrawals

PNC Bank Bank account or service department,

Checking account Deposits and withdrawals Pennsylvania

On -/-/2015 my bank account balance with PNC Bank was -. On -/-/2015 the bank charged a $36.00 overdraft fee with no other posted transactions. --Thus, leaving me with - dollars in the bank. On -/-/2015 I had - deposits come in and a bill pay go out. I called the bank of PNC to report my account was in the positive when they charged an overdraft fee and after the fee, my account was still in the positive. I spoke to the bank employees and I was told they process bills before deposits, thus putting my account on - in the negative forcing it to go into the negative so they can collect a fee. I told them all the transactions ( as you can see in the screen shot ) are pending as they are posting as of today, and my account was still in the positive and no reason to charge a fee. They refused to return the fee.

PNC Bank customer in Pennsylvania
Oct 02, 2015

* Source: CFPB Complaint Database

PNC Bank response to complaint:
Closed with monetary relief

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